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Questions
& Answers

  • I am out of activator powder. Will my bubbly powder still fizz?
    Yes! Activator powder is just an aesthetic accessory to make your play more sparkly. The bubbly powder will fizz and bubble with just plain ol' water!
  • How do I play / activate my bubbly?
    Add your bubbly powder to a tray, bowl, or any open container. Please keep in mind that bubbly powder is colored with mica & plant based colors and may stain wooden trays. To activate the bubbly powder, just add water! Use an eye dropper for controlled play. Your kit may come with "activator" powder. This just adds extra color & sparkle to your play. Mix it into water then use the mixture to pour over bubbly powder.
  • My resin tray arrived bent. How do I fix it?
    Warm and cold temperatures can affect the shape of larger resin pieces like trays. During shipping, your tray may become slightly bent. THIS IS NORMAL for resin. To fix it, just follow the simple steps below. Run the tray under hot water or place it in a bowl of hot water for 30-60 seconds. The tray should be malleable. While the tray is still bendable, lay it on a flat surface and place a book or medium weight object on top. Let the tray cool down for about 10 minutes with the book/object on top of it. Once it has cooled, run the tray under ice water or lay it flat in a container of ice water. Let it sit in the cold water for 3-5 minutes. The tray will harden. Dry it with a cloth & the tray will be lay flat like intended.
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